Terms of service.
Effective as of 17th March 2025
Welcome to 365 Glow Aesthetics. By booking an appointment, making a purchase, or using our website, you agree to the following terms and conditions:
1. General Information
365 Glow Aesthetics is a home-based aesthetics studio offering customised skincare treatments and curated skincare products. All services and offerings are provided by a qualified Registered Nurse.
2. Appointments & Cancellations
A non-refundable deposit is required at the time of booking.
Appointments can be rescheduled up to 12 hours in advance.
No-shows or same-day cancellations will result in the forfeiture of deposit.
Late arrivals (over 10 minutes) may result in a shortened service or rescheduling.
3. Client Responsibilities
Complete any required consultation or intake forms prior to your appointment.
Clients must be 18+ years old (or accompanied by a legal guardian).
Due to the nature of our services, children are not permitted in the treatment room.
4. Health & Safety
All treatments are performed in alignment with industry hygiene standards.
Clients are responsible for disclosing any allergies, skin sensitivities, or medical conditions prior to treatment.
Results vary by individual; no outcome can be guaranteed.
5. Products & Sales
All skincare product sales are final due to hygiene concerns.
In the rare case of a damaged or incorrect item, contact us within 48 hours with a photo for resolution.
Packages, subscriptions, and gift cards are non-refundable and valid for 12 months from purchase.
6. Website Use
Content on this website is for informational purposes only and should not be considered medical advice.
Unauthorised reproduction or distribution of any content is prohibited.
We reserve the right to update or change these terms at any time.
7. Privacy
We respect your privacy and handle all personal information in accordance with our [Privacy Policy].
8. Contact
For questions about these terms, contact us at info@365glowaesthetics.au or through the Contact Page.
Privacy Policy
Effective as of 17th of March 2025
At 365 Glow Aesthetics, your privacy is just as important to us as your skin health. This Privacy Policy explains how we collect, use, and protect your personal information when you book services, purchase products, or interact with our website.
1. What We Collect
When you interact with us—online or in person—we may collect:
Name, email address, phone number
Billing and shipping address
Payment details (processed securely via third-party services)
Skin history or health-related information (only for treatment customisation)
Feedback, reviews, or communications with us
2. How We Use Your Information
We use your data to:
Confirm and manage appointments
Process orders and send updates
Customise treatments and skincare plans
Respond to inquiries and client support
Send occasional emails or promotions (you can unsubscribe anytime)
3. Sharing Your Information
We respect your privacy—your information is never sold or shared for marketing purposes.
We only share data with trusted third-party services (like payment processors or email platforms) necessary to run our business securely and efficiently.
4. Cookies & Website Tracking
Our website may use cookies to improve your browsing experience and help us understand how visitors use our site. You can disable cookies in your browser settings.
5. How We Protect Your Info
Your data is stored securely and accessed only by authorized personnel. We take appropriate steps to safeguard your information and keep it confidential.
6. Your Rights
You can request to view, update, or delete your personal data at any time. Just contact us directly and we’ll be happy to help.
7. Updates to This Policy
This Privacy Policy may be updated as needed. Any changes will be posted on this page with the updated effective date.